Frequently Asked Questions

We have answered some of the frequently asked questions about our therapy services below but if you require further information, please do not hesitate to get in touch.

I want therapy, how do I get started?

    Contact our Chartered Clinical Psychologist, Dr Robyn Cooley, for a free, 15 minute consultation to understand why you are seeking therapy and to discuss questions you may have. From there, you can arrange an initial assessment where you will work together to explore the nature of your difficulties, confidentially and without judgment. Typically, assessment sessions last for 90 minutes to ensure enough time to establish a shared understanding of your difficulties, goals for your therapy and to develop a treatment plan tailored to your unique needs. Depending on your goals, at the start of your therapy you may wish to set a fixed number of sessions or enter into a more open ended agreement. Therapy sessions are usually offered on a weekly or fortnightly basis and are 50 minutes in length. More information about the types of difficulties we usually work with and the therapeutic models we draw from can be found here.

Do clinical psychologists offer the same service as counsellors and other talking therapists?

    Clinical psychologist is a legally protected title. Individuals are awarded the title Doctor of Clinical Psychology upon successful completion of their qualification and they are required to register with the Health and Care Professions Council (HCPC) in order to practice. To maintain their registration post qualification, clinical psychologists must engage with regular professional development activities and clinical supervision, ensuring continued adherence to the standards of best clinical practice.


    As part of their broad and extensive training, clinical psychologists must demonstrate various academic and clinical competencies to ensure they can provide the highest standard of psychological care underpinned by scientific theory. All clinical psychologists are trained to deliver multiple, evidence-based models of psychotherapy. Their training also means they can provide therapy to individuals across the life span, including children, young people and adults of all ages, as well as working with couples, families, services and organisations. As such, clinical psychologists are highly skilled professionals who can deliver an integrative, evidence-based and clinically-informed therapeutic intervention that can be tailored to the unique needs of their clients. Another core and defining skill of a clinical psychologist is their use of formulation to make sense of a problem. This means they draw on psychological theories to understand your presenting concerns and it is this formulation that informs which type of therapy is most appropriate to help you. Because of this, and their ability to draw on a broad range of psychological models and therapeutic approaches, clinical psychologists often hold leadership roles in the NHS and offer consultations to other professionals regarding the most complex cases.


    Counsellors and other talking therapists are not trained to doctoral level and they typically work using one therapeutic model. Working with a clinical psychologist means you are not constrained to one therapeutic approach and their broadly informed perspective means you will have access to the type of therapy that best suits you and the nature of your difficulties.


    At Cooley Psychological Wellbeing, you can be reassured that you will be offered specialised psychological assessment and therapy with our Chartered Clinical Psychologist, Dr Robyn Cooley.

What if I’m not sure whether psychological therapy is right for me?

    Maybe you’ve had talking therapy before and not found it helpful? Or perhaps this is the first time you’ve thought about accessing professional support for your psychological wellbeing? We know it can feel like a huge step reaching out for extra support and it is understandable that you may have questions about whether this is right for you. That’s why at Cooley Psychological Wellbeing we are happy to offer a 15-minute telephone consultation with our Chartered Clinical Psychologist, Dr Robyn Cooley, to discuss the questions you may have. This means you can decide whether you wish to progress with assessment and therapy without committing to pay for a full initial assessment. Alternatively, you can come for an initial assessment with no obligation to return for continuing therapy. We have also provided some self-help guides on the free resources section of our website.

What sort of difficulties do you work with?

    As part of her extensive training and experience, our Chartered Clinical Psychologist, Dr Robyn Cooley, has expertise in working with individuals across the lifespan, as well as offering psychological support and advice to couples and families. She has worked with people to help them process a broad range difficult life experiences and psychological problems.


    Examples are listed below, but please note this is not an exhaustive list and we welcome enquiries about support following difficult life events, or with problems you may be having which aren’t here.


  • Anxiety including obsessive-compulsive disorder, health anxiety, phobias, social anxiety, panic attacks and generalised anxiety disorder
  • Depression, low mood, feeling sad
  • Work-related stress
  • Trauma or post traumatic stress as a result of life events, including accidents, physical health diagnoses, abuse and domestic violence
  • Perinatal mental health including birth trauma, postnatal depression, bonding and attachment, birth phobia, loss, abortion, infertility
  • Grief, bereavement and loss
  • Emotional adjustment to acute and chronic physical health problems
  • Self-harm
  • Couples therapy and relationship difficulties including affairs, betrayals, issues around intimacy and sex, separations and divorce
  • Confidence and low self-esteem
  • Difficulties managing your emotions
  • Relational difficulties sometimes diagnosed as ‘personality disorders’
  • Anger
What type of therapy will I be offered?

    Our Chartered Clinical Psychologist, Dr Robyn Cooley, will offer you a full psychological assessment where you will work together to explore the nature of your difficulties and agree an appropriate treatment plan. Robyn has a wealth of training and experience delivering multiple models of psychotherapy, which means she will provide an integrative, evidence-based and clinically-informed intervention that is tailored for you. Depending on your goals, at the start of your therapy you may wish to set a fixed number of sessions or enter into a more open ended agreement.


    All of the therapy provided by Dr Robyn Cooley is underpinned by compassion and specifically, her clinical work is informed by the principles from the following psychological theories and models:


  • Cognitive Behavioural Therapy (CBT)
  • Cognitive Analytic Therapy (CAT)
  • Psychodynamic
  • Acceptance and Commitment Therapy (ACT)
  • Compassion-focussed principles
  • Mindfulness
  • Solution-focussed therapy
  • Eye Movement Desensitisation and Reprocessing (EMDR)

  • If you have a particular preference for a particular model, please discuss this at your assessment.

What if I am on a waiting list for psychological support provided by a local NHS service?

    It is usually advised that you only receive talking therapy from one professional at any given time. However, we understand how lengthy waiting lists in our local NHS services are and that their psychological support may be constrained to specific models or a fixed number of sessions. Our Chartered Clinical Psychologist, Dr Robyn Cooley, is happy to work with you whilst you wait to access your local NHS service and with your consent, she can provide a brief report for you to share with other health care professionals for an additional fee.

Can Cooley Psychological Wellbeing prescribe medication as well as offering psychological talking services?

    Our Chartered Clinical Psychologist, Dr Robyn Cooley, is unable to prescribe medication. If either you or Robyn feel that medication may be a helpful addition to the talking therapy and would further support your wellbeing, she will advise that you to seek support from your GP in the first instance. With your consent, she is happy to write a brief supporting letter to your GP.

What are your fees and how can I fund appointments with Cooley Psychological Wellbeing?

    Promotional offer for self-funding clients… We feel passionately about supporting people in our local community with the emotional and financial impact of COVID-19, so appointments are currently being offered at a discount rate. Payment can be made via cash, cheque or bank transfer. Get in touch with us to enquire about fees.


    We are also a recognised healthcare provider for major insurance companies, including AXA, Aviva and Vitality Health. If your insurance provider is not listed here, please get in touch and we may be able to arrange registration. 

What is your policy regarding confidentiality?

    Our Chartered Clinical Psychologist, Dr Robyn Cooley, is registered with and regulated by the British Psychological Society and Health Care Professions Council. Therefore, she is legally bound by a code of ethics and treats your information with the strictest confidence. These regulating bodies emphasise the importance of all professionals accessing supervision with other senior professionals to ensure best clinical practice and maintain high standards of psychological care. This means that some of your information may be shared but you can be reassured that this is done so anonymously. However, as guided by the appropriate professional guidance, confidentiality can be broken in rare cases – these include when there are significant concerns regarding your safety, or that of someone else. In these instances, Robyn will aim to inform you of any action she may need to take.

Do you provide letters and reports?

    Letters to confirm your attendance can be provided free of charge where required. If you would like to our Chartered Clinical Psychologist, Dr Robyn Cooley, to write a summary of, or full report pertaining to your psychological assessment and/or therapy that you can share with your employer, GP or other professionals, please speak with her regarding details and pricing. These letters and reports will be made available with your consent and will be charged at an additional fee.